This privacy policy aims to inform users of our website (www.saas-expand.com) about the collection, use, and protection of their personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
1. Types of data collected
We collect and process the following types of personal data:
• Identification data: name, first name, email address, phone number.
• Professional data: company name, job title, business address.
• Technical data: IP address, login information, cookies.
2. Purpose of data collection
The personal data collected is used for the following purposes:
• To provide and manage the digital marketing services requested by our clients.
• To respond to contact or quote requests made by users.
• To improve user experience on our website through traffic analysis (via cookies).
• To manage billing, customer relationships, and project tracking.
3. Data retention period
Personal data is retained:
• Customer data: for the duration of the contractual relationship, and then for a period of 5 years after its termination.
• Prospecting data: for a maximum period of 3 years from the last user contact.
• Technical data (cookies): according to the duration defined by the cookie policy (see Cookie Policy).
4. Users' rights
In accordance with the GDPR, users have the following rights regarding their personal data:
• Right of access: you can request access to the personal data we hold about you.
• Right of rectification: you can request the correction of inaccurate or incomplete data.
• Right to erasure: you can request the deletion of your personal data within the limits set by law.
• Right to portability: you can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: you can object to the processing of your data for legitimate reasons.
To exercise these rights, please contact us at the following address:
SAAS EXPAND
149 Avenue du Maine, 75014 Paris, France
Email: contact@upwardmedia.fr
Phone: 0783556265
5. Contact details of the Data Protection Officer (DPO)
Currently, our company is not required to appoint a Data Protection Officer (DPO). However, for any questions regarding the protection of personal data, you can contact us at the address mentioned above.
6. Filing a complaint with the CNIL
If you believe that your rights are not being respected, you have the option to file a complaint with the National Commission on Informatics and Liberty (CNIL):